How Does One Connect with Customers in the Online World?

How Does One Connect with Customers in the Online World?

I spent most of the day painting yesterday. I was working on more Spring cards and I started a larger painting as well. The nice thing about watercolor, at least for me, is that you have lots of time between layers to get other things done. It’s not like acrylic where you can just pile color after color on top of each other. Watercolor has to dry or the colors mix and you get that color called mud. So I did feel like I had a very productive day.

I will have a booth at our local farmers market on Saturday and I will take these new cards to sell. Right now it is my only outlet to connect with my customers. This is one of the things I miss most about not having a gallery or being part of a cooperative gallery. We don’t have these things here. I would love to start one but I am not a director type person, I have figured that much out about myself. So I go to the farmers market fairly often and I get to greet and chat with the people who stop by my booth. To me, this is the best way to build long lasting relationships with my customers. We become friends, and they look forward to seeing all the new things I am up to.

Facebook is sort of like that. If I post regularly I build relationships with those who comment on my work and sometimes people who are on Facebook come to my booth and I get to meet them in person.

I am wondering how one builds those relationships on a website or like my Etsy shop, is it being pushy to reach out and thank the people who have come and liked my shop or items? I don’t know.

How do you build relationships when your main outlet is online? Would love to hear your techniques.

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Here are some of the new cards I made this week, they are $12 each and they are not on my website. If you’re interested let me know before Saturday and we will make a plan to get it to you. I may put them on Etsy, and if these sell I can do one that is similar. Because they are hand painted, each one will be different.

Thanks for reading and have a happy day!